Version 2.0
Terms of Service
DISCOVERLY P.C. (Private Company)
Effective Date: September 28, 2026 Version: 2.0 Last Updated: September 28, 2026
Welcome to DISCOVERLY. These Terms of Service ("Terms") constitute a legally binding agreement between you ("User", "you", or "your") and DISCOVERLY P.C. ("DISCOVERLY", "Discoverly", "Company", "we", "us", or "our"), governing your access to and use of the DISCOVERLY platform, including the website at discoverly.gr, our mobile applications, the DiscoverPass membership, and all related services (collectively, the "Platform").
By accessing or using the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, our Cookie Policy, and any Supplementary Terms applicable to specific features. If you do not agree with any part of these Terms, you must not access or use the Platform.
Version 2.0 replaces version 1.0 of 18 February 2026 and its Greek counterpart of 5 April 2026. Both language versions of these Terms are aligned and carry the same content.
1. Company Information
| Detail | Value |
|---|---|
| Legal Entity | DISCOVERLY P.C. (Private Company) |
| Registered Name | DISCOVERLY ΙΔΙΩΤΙΚΗ ΚΕΦΑΛΑΙΟΥΧΙΚΗ ΕΤΑΙΡΕΙΑ |
| Trade Name | DISCOVERLY |
| GEMI Number | 190845701000 |
| Date of Registration | January 28, 2026 |
| Tax ID (AFM) | 803154309 |
| EUID | ELGEMI.190845701000 |
| Registered Seat | Kariou 6, 113 63 Athens, Greece |
| Contact Email | legal@discoverly.gr |
| Website | discoverly.gr |
2. Definitions
For the purposes of these Terms, the following definitions apply:
- "Content" means any text, images, photographs, videos, audio, reviews, comments, posts, ratings, and any other material submitted, posted, or displayed on the Platform.
- "Venue" means any restaurant, bar, cafe, or other establishment listed on the Platform.
- "Place" means any location listed on the Platform, including Venues and locations at which Experiences take place.
- "Experience" means any event, class, tour, activity, workshop, or similar dated offering listed on the Platform by an Organizer, including its individual scheduled occurrences.
- "Organizer" means any legal entity, or an authorised representative thereof, that lists and runs Experiences on the Platform.
- "Business Partner" or "Partner" means any legal entity, or an authorised representative thereof, that registers on the Platform to list, promote, or manage Venues, Deals or Experiences. Organizers are Partners.
- "Member" means a registered User of the consumer side of the Platform.
- "DiscoverPass" means the Discoverly membership programme through which Members claim Deals at participating Venues.
- "Free Tier" and "DiscoverPass Plus" (or "Plus") mean the two DiscoverPass membership tiers described in Section 6.
- "Deal" means a promotional offer created by a Partner for one of its Venues, of one of the canonical types described in Section 7.
- "Claim" means a Member's reservation of a Deal for a given day and time window.
- "Redemption Code" means the short alphanumeric code issued on a Claim and presented at the Venue.
- "Corporate Customer" means an employer or other organisation that obtains DiscoverPass seats for individuals associated with it.
- "Sponsored Seat" means a DiscoverPass Plus entitlement granted to a Member by a Corporate Customer.
- "User Content" means any Content that a User submits, posts, or makes available through the Platform.
- "Supplementary Terms" means the Partner Terms, the Organizer Terms, the DiscoverPass for Business Terms, and any other terms published by us for a specific feature or category of user.
- "Personal Data" has the meaning ascribed to it under Regulation (EU) 2016/679 (GDPR).
- "Services" means all features, tools, and functionalities made available through the Platform.
3. Eligibility and Account Registration
3.1 Age Requirements
To create an account and use the Platform, you must be at least fifteen (15) years of age, in accordance with Article 21 of Greek Law 4624/2019, which sets the age of digital consent at 15 years. Users under the age of 15 may only use the Platform with the verifiable consent of a parent or legal guardian.
If you are between 15 and 18 years of age, you represent that you have the consent of your parent or legal guardian to use the Platform and that they have read and agree to these Terms on your behalf. Certain Deals and Experiences may be restricted to adults, or may be subject to an age restriction imposed by law or by the Partner or Organizer, including restrictions on alcohol. You are responsible for observing those restrictions, and the Venue or Organizer may refuse service where they are not met.
3.2 Account Creation
You may create an account using:
- Email and password registration; or
- Social login via Google.
When registering via social login, certain profile information may be imported from Google in accordance with our Privacy Policy. Certain features may require you to confirm your email address, and Partner features require verification steps described in the Supplementary Terms.
3.3 Account Accuracy
You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete. Providing false, misleading, or outdated information constitutes a breach of these Terms.
3.4 Account Security
You are solely responsible for:
- Maintaining the confidentiality of your account credentials;
- All activities that occur under your account;
- Notifying us immediately at legal@discoverly.gr of any unauthorized use of your account or any other breach of security.
DISCOVERLY shall not be liable for any loss or damage arising from your failure to safeguard your account credentials.
3.5 One Account Per User
Each individual may maintain only one personal account. Creating multiple accounts, including for the purpose of obtaining additional Claims, additional membership entitlements, or more than one Sponsored Seat, may result in suspension or termination of all associated accounts and cancellation of any Claims made through them.
3.6 Roles on One Account
A single account may hold more than one role. A Member may additionally enable the Venue space or the Experiences space and act as a Partner or Organizer. Where you act in a business capacity, the applicable Supplementary Terms govern that activity in addition to these Terms.
4. Platform Services
4.1 Service Description
DISCOVERLY is a discovery and membership platform that enables Users to:
- Browse and discover Venues, Places, Deals and Experiences in Greece;
- Search, including search by dish and by theme, and filter results on a map;
- Save Venues, Deals and Experiences as favourites;
- Join DiscoverPass and claim Deals at participating Venues (Sections 6 and 7);
- View Experiences published by Organizers (Section 8);
- Leave reviews and ratings, and interact with listings and other Users where those features are made available;
- Receive personalised recommendations based on stated preferences and usage behaviour.
Not every feature is available on every surface, in every release, or to every category of user. We may add, change, suspend or withdraw features at any time in accordance with Section 4.5.
4.2 Free Browsing
Discovery is not gated. Venues, Deals, Experiences, prices and Deal conditions are visible without an account. An account and an eligible membership tier are required only in order to Claim a Deal and to use account-based features such as favourites.
4.3 Partner, Organizer and Business Services
Partners may register to list, promote and manage Venues and Deals. Organizers may register to list and run Experiences. Corporate Customers may obtain DiscoverPass seats for individuals associated with them. Each of these relationships is governed by Supplementary Terms in addition to these Terms, as described in Section 12.
4.4 Payments
DISCOVERLY does not currently process payments through the Platform. Membership tiers are presently granted without charge or by our staff under a separate arrangement, and prices shown for Deals and Experiences are indicative and paid, where applicable, directly to the Venue or Organizer.
We intend to introduce paid subscriptions and, potentially, other in-app payment functionality. When payment services are introduced, supplementary terms governing subscriptions, billing, cancellation, withdrawal and refunds will be published and will form part of these Terms, and Users will be notified in advance in accordance with Section 14. Nothing in these Terms obliges you to pay any amount unless and until you expressly subscribe to a paid plan on terms presented to you at that time.
4.5 Changes to the Services
We may modify, suspend, or discontinue any part of the Services, temporarily or permanently, with or without notice. Where a change materially reduces a paid feature you have purchased, we will notify you in advance and, where required by law, offer you a proportionate remedy.
4.6 No Guarantees Regarding Listings
DISCOVERLY acts as an intermediary platform. We do not organise, host, produce or run any Experience, and we do not operate, manage, or control any Venue. Accordingly, we make no representations or warranties regarding:
- The accuracy, completeness, or timeliness of Venue, Deal or Experience information;
- The quality, safety, or legality of any Venue, Deal or Experience;
- The conduct of any Partner, Organizer, venue operator, or third party.
5. Mobile Applications
5.1 Licence
We grant you a limited, personal, non-exclusive, non-transferable, revocable licence to install and use our mobile applications on a device you own or control, solely for your personal, non-commercial use and in accordance with these Terms.
5.2 App Store Terms
Where you obtain the application through a third-party app store, your use is also subject to that store's terms. You must comply with any applicable usage rules of that store. The store operator is not a party to these Terms, is not responsible for the application or its content, and has no obligation to provide support or maintenance for it.
5.3 Device Permissions
The application may request permissions on your device, including location, notifications, camera and photo library access. These permissions are optional, are requested at the moment the relevant feature is used, and may be withdrawn at any time in your device settings. Withdrawing a permission may disable the feature that depends on it. See the Privacy Policy for how the resulting data is processed.
5.4 Updates and Diagnostics
We may issue updates to the application, and some updates may be required for the application to keep functioning. The application reports crashes and technical errors to us so that we can keep it stable, as described in the Privacy Policy.
6. DiscoverPass Membership
6.1 Tiers
DiscoverPass has two tiers:
- Free Tier, the default for every new Member, which permits one (1) Claim per calendar month; and
- DiscoverPass Plus, which removes the monthly limit.
Plus does not remove any other limit. The per-Venue daily limit, cooldown periods, Deal capacity limits and Venue capacity limits in Section 7 apply to every Member regardless of tier.
6.2 Obtaining Plus
A Member may hold Plus:
- personally, by subscribing to a paid plan once paid subscriptions are available, or where we grant Plus without charge, including during pilots, trials and promotions; or
- through a Sponsored Seat granted by a Corporate Customer, as described in Section 6.4.
Where Plus is granted without charge, for a trial, or as part of a promotion, we may end or change that grant at any time on reasonable notice, without any refund being due, since no amount has been paid.
6.3 Paid Subscriptions
When paid subscriptions become available, the price, billing period, renewal behaviour and cancellation rules will be presented to you before you subscribe and will be governed by the supplementary terms referred to in Section 4.4. Unless stated otherwise at the point of sale, a subscription runs to the end of the period paid for, cancellation takes effect at the end of that period, and your statutory right of withdrawal under Greek Law 2251/1994 and Directive 2011/83/EU applies where it is available to you.
6.4 Corporate Sponsored Seats
A Corporate Customer may grant you a Sponsored Seat, either by inviting your work email address or by giving you a single-use claim link.
The following rules apply:
- A claim link is personal and not transferable. The first signed-in account that opens a claim link takes the seat. You must not share, publish or forward a claim link.
- One Sponsored Seat per person. You may hold at most one Sponsored Seat at a time. If you are already sponsored by another organisation, your claim will be refused until that organisation releases the seat.
- A Sponsored Seat upgrades your existing account. Your account, favourites, Claim history and other data remain yours. We do not create a separate work account for you, and we do not transfer your account to the Corporate Customer.
- The Corporate Customer controls the seat. It may revoke the seat at any time, for example when you leave the organisation, and the seat also ends when the Corporate Customer's account is suspended or its period ends.
- When a Sponsored Seat ends, your membership returns to the Free Tier and all of your history is preserved. You may subscribe personally at any time.
- A personal paid period is preserved. If you hold a personal paid membership and then take a Sponsored Seat, your personal paid period is not cancelled and is not consumed while the Sponsored Seat is active. When the Sponsored Seat ends, the remainder of your personal paid period resumes.
- Your employer does not see what you do. The Corporate Customer receives aggregated usage statistics only, never your individual Claims, Venues or dates, and never any breakdown for a team below five active employees. This is described in the Privacy Policy and in the DiscoverPass for Business Terms.
6.5 Fair Use
Membership is personal. You must not resell, lend, share or otherwise make your membership, your Claims or your Redemption Codes available to any other person, and you must not claim Deals on behalf of another person who is not present with you at the Venue.
7. Deals, Claims and Redemption
7.1 Deals Are Set by Partners
Deals are created, priced, scheduled and withdrawn by Partners for their own Venues. We display the Deal's title, description, badge, conditions, active days, time windows, any minimum spend and any other condition the Partner has set. Those conditions form part of the offer made to you by the Partner.
7.2 Claiming
To Claim a Deal, you select the Deal and a day. The Claim covers the Deal's time window on that day, as set by the Partner. A time window may run past midnight into the early hours of the following day.
At the moment of claiming, we check in a single operation that the Deal is active, that your tier permits the Claim, that you have no other Claim at that Venue that day, that any cooldown period has passed, and that the Deal's daily limit, the Deal's total limit and the Venue's daily limit have not been reached. If a check fails, we tell you which rule stopped you.
7.3 A Claim Reserves a Visit, Not a Table
A Claim is a reservation of a Deal within a time window. It is not a table booking, a ticket, or any other reservation of space. Nobody at the Venue is asked to hold a table for you, and the Venue may be full when you arrive. Where a Venue offers table reservations, these are arranged with the Venue directly and are outside the Platform.
7.4 Redemption Codes
On a successful Claim, we issue a short alphanumeric Redemption Code. The Code is valid from the start of your reserved time until two (2) hours after that time. You present the Code at the Venue and the Venue marks it used.
A Code that is not used before it expires lapses, and the capacity it held is released. A lapsed Code has no value and is not replaced or compensated, although the underlying monthly, daily and cooldown counters are applied as described in Sections 6.1 and 7.5.
Codes are personal to you, must not be transferred or sold, and may be refused if the Venue has reason to believe they have been obtained or used in breach of these Terms.
7.5 Limits, Cooldowns and Stacking
- You may hold one Claim per Venue per calendar day, measured in the Venue's local day, Athens time. Deals cannot therefore be combined or stacked.
- Each Deal carries a cooldown set by the Partner. The cooldown is measured against your last Claim anywhere in that Venue, not against the individual Deal. An upcoming unused Claim counts in the same way as a visit already made.
- Deals may carry a limit on Claims per day, a lifetime limit on total Claims, and a Venue-wide daily limit shared across all of that Venue's Deals.
7.6 Changes, Pausing and Withdrawal by the Partner
A Partner may pause, edit or archive a Deal. Pausing or archiving a Deal does not invalidate a Redemption Code that you already hold, and the Partner remains obliged to honour it in accordance with the Partner Terms. We may also remove a Deal, or make a Venue invisible, where the Partner is not verified, where its company details are outstanding, or where these Terms or the Partner Terms are breached.
7.7 Where a Deal Is Refused at the Venue
Our role is limited to displaying the Deal and issuing the Code. If a Venue refuses a valid Code, or does not provide what the Deal describes, please report it to us at support@discoverly.gr. We will investigate under the Partner Terms and may take action against the Partner, including removing Deals, suspending the Venue or terminating the partnership. We cannot guarantee any particular outcome, and any claim regarding the goods or services themselves lies against the Venue.
8. Experiences
8.1 Experiences Are Run by Organizers
Experiences are listed, scheduled, priced, staffed and run by Organizers. Each Experience may have several occurrences, each with its own place, date, start and end time, and capacity. The Organizer is solely responsible for the Experience, including its content, safety, licensing, staffing and insurance.
8.2 Our Role
We display Experience listings. We are not the organiser, host, promoter, agent or insurer of any Experience and we are not a party to any contract between you and an Organizer.
8.3 Prices and Payment
Prices shown on an Experience listing are display information provided by the Organizer, and may be a fixed price, a range, or free, with an accompanying note. Unless the Platform expressly states otherwise at the point of booking, DISCOVERLY does not collect payment for Experiences. Payment, if any, is arranged and made directly with the Organizer, on the Organizer's terms.
8.4 Changes, Cancellations and Refunds
An Organizer may change the date, time, place, content or capacity of an Experience, or cancel it. The Organizer is responsible for informing attendees and for any refund due under its own cancellation policy and under applicable consumer law. Where you have paid the Organizer directly, any refund is a matter between you and the Organizer. We will pass on information we receive and may assist, but we do not hold your funds and cannot issue a refund on the Organizer's behalf.
8.5 Your Responsibilities as an Attendee
You are responsible for assessing whether an Experience is suitable for you, including any physical demands, health requirements, minimum age, and any equipment or clothing described in the listing. You must follow the Organizer's safety instructions. Where an Experience involves physical activity or risk, you participate at your own risk, subject to the Organizer's legal responsibilities and to Section 15.4.
9. AI-Assisted Features
9.1 What We Use AI For
We use automated systems, including machine learning and large language models provided through a third-party gateway, to:
- Convert dish, Venue and Experience text into numerical representations so that search by dish and by theme works;
- Personalise the ordering of recommendations and results shown to you;
- Help Partners and Organizers draft listing text, translate it between Greek and English, and extract information from menus, posters and spoken input;
- Match Venues and Experiences to categories and tags;
- Review listings automatically for accuracy, completeness and policy compliance before or after publication. This automated review is planned and is described here so that you are informed of it when it is enabled.
9.2 Limitations
AI-generated and AI-assisted output may be inaccurate, incomplete or out of date. Text drafted by our AI features is presented to the Partner or Organizer as a draft, is labelled as machine-produced, and is published only after a person saves it. Nevertheless, we do not warrant that any listing text, translation, category or search result is correct.
9.3 Human Oversight
Automated review does not by itself produce a decision with legal effect for you. Where an automated check results in a listing being withheld, unpublished or flagged, the Partner or Organizer affected may request a review by a person by contacting us. Decisions that affect your account, such as suspension or termination, are taken with human involvement.
9.4 Profiling
Personalisation involves profiling as defined in Article 4(4) GDPR. It affects only the order and selection of content shown to you and never restricts your access to publicly available listings. You may object to it as described in the Privacy Policy.
10. User Content
10.1 Licence Grant
By submitting, posting, or displaying User Content on the Platform, you grant DISCOVERLY a worldwide, non-exclusive, royalty-free, transferable, sublicensable licence to use, reproduce, modify, adapt, publish, translate, distribute, and display such User Content in connection with the operation and promotion of the Platform. This licence persists for the duration that the User Content remains on the Platform and for a reasonable period thereafter for archival and backup purposes.
10.2 Content Responsibility
You are solely responsible for the User Content you submit. You represent and warrant that:
- You own or have the necessary rights, licences, and permissions to submit and grant the licence described above;
- Your User Content does not infringe or violate the intellectual property rights, privacy rights, or any other rights of any third party;
- Your User Content is accurate, not misleading, and does not violate applicable law.
10.3 Content Moderation
DISCOVERLY reserves the right, but does not assume the obligation, to:
- Monitor, review, and moderate User Content, by automated means or by our staff;
- Remove or disable access to any User Content that violates these Terms or is otherwise objectionable;
- Suspend or terminate the accounts of repeat offenders.
Where we remove your User Content or restrict your account, we will give you the statement of reasons and the redress options required by Regulation (EU) 2022/2065 (Digital Services Act), where that Regulation applies to the decision. You may contest a decision by contacting legal@discoverly.gr.
10.4 Reviews and Ratings
Reviews and ratings submitted by Users reflect the opinions of the individual User and do not represent the views of DISCOVERLY. Users must ensure that reviews are honest, based on genuine personal experience, and free from defamatory content. We do not pay for reviews and we do not permit Partners or Organizers to obtain, commission or suppress reviews improperly.
11. Intellectual Property
11.1 DISCOVERLY Intellectual Property
The Platform, including its design, graphics, logos, trademarks, trade names, software, source code, databases, text, and all other proprietary content (collectively, "DISCOVERLY IP"), is owned by or licensed to DISCOVERLY and is protected by Greek and international intellectual property laws, including Greek Law 4996/2022 on copyright and related rights.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for personal, non-commercial purposes in accordance with these Terms.
11.2 Restrictions
You may not, without prior written consent from DISCOVERLY:
- Copy, modify, distribute, sell, or lease any part of the Platform or DISCOVERLY IP;
- Reverse engineer, decompile, or disassemble any software used in the Platform;
- Use any data mining, robots, scraping, or similar data-gathering tools on the Platform;
- Extract or re-utilise a substantial part of the contents of our databases;
- Use the DISCOVERLY or DiscoverPass name, logo, or trademarks in any manner without authorisation;
- Frame or mirror any portion of the Platform on another website or application.
11.3 User Intellectual Property
You retain ownership of your User Content, subject to the licence granted in Section 10.1. DISCOVERLY claims no ownership over User Content.
11.4 Third-Party Material
Some content displayed on the Platform, including map tiles, place information and place photographs, is provided by third parties such as Google and is subject to those third parties' terms. You may not copy, store or reuse that content except as those terms permit.
12. Supplementary Terms
The following documents are supplementary to these Terms and are incorporated by reference for the users to whom they apply:
- Partner Terms, for Partners listing Venues and creating Deals;
- Organizer Terms, for Organizers listing and running Experiences;
- DiscoverPass for Business Terms, for Corporate Customers obtaining seats for individuals associated with them.
Where a Supplementary Term conflicts with these Terms, the Supplementary Term prevails for the activity it governs. These Terms continue to apply to everything else. Acceptance of Supplementary Terms is recorded with the version, language and date, and we may require renewed acceptance when a new version is published.
13. Prohibited Conduct
You agree not to use the Platform to:
- Violate any applicable local, national, or international law or regulation;
- Submit false, misleading, or fraudulent information;
- Impersonate any person or entity, or misrepresent your affiliation with a person or entity;
- Harass, threaten, intimidate, or bully other Users, Partners, Organizers or our staff;
- Post or transmit content that is defamatory, obscene, hateful, discriminatory, or otherwise objectionable;
- Spam, solicit, or send unsolicited commercial communications;
- Upload or transmit viruses, malware, or any other malicious code;
- Attempt to gain unauthorized access to the Platform, other accounts, or connected systems or networks;
- Interfere with or disrupt the integrity or performance of the Platform;
- Collect or harvest personal information of other Users without their consent;
- Post fake reviews, ratings, or endorsements;
- Use automated means (bots, crawlers, scrapers) to access the Platform without our prior written consent, except as permitted by the Supplementary Terms or by an interface we publish for that purpose;
- Create multiple accounts, or use another person's account, in order to obtain additional Claims, membership entitlements or Sponsored Seats;
- Share, sell or publish claim links or Redemption Codes;
- Circumvent, or attempt to circumvent, any limit, cooldown, capacity check, verification step or consent mechanism;
- Attempt to re-identify any individual from aggregated or anonymised information made available to you;
- Engage in any activity that could damage, overburden, or impair the Platform's infrastructure.
Violation of this Section may result in immediate suspension or termination of your account, cancellation of outstanding Claims, and, where appropriate, a report to the competent authorities.
14. Privacy, Data Export and Account Deletion
14.1 Privacy Policy
Your use of the Platform is also governed by our Privacy Policy, which describes how we collect, use, store, and protect your Personal Data in compliance with the GDPR and Greek Law 4624/2019. The Privacy Policy is incorporated into these Terms by reference.
14.2 Data Hosting
Our application, database and authentication run on Supabase infrastructure hosted in the European Union (Ireland). Images and documents are stored in Amazon Web Services S3 in the European Union (Frankfurt, Germany). Review photos, profile photos and documents are served only through time-limited signed links; public venue photographs and stock images are delivered through the ImageKit image delivery network, as described in the Privacy Policy. Encrypted backups are stored in AWS S3 in the European Union. Certain sub-processors may process limited data outside the EU or EEA under the safeguards described in the Privacy Policy.
14.3 Your Rights
Under the GDPR and Greek Law 4624/2019, you have the right to access, rectify, erase, restrict processing of, and port your Personal Data, as well as the right to object to processing and to withdraw consent. For full details, see the Privacy Policy or contact privacy@discoverly.gr.
14.4 Data Export
You may request a copy of your personal data in a structured, commonly used and machine-readable format through the account settings in the Platform, where that feature is available, or by contacting privacy@discoverly.gr. We will provide the export within one month of a valid request.
14.5 Account Deletion
You may delete your account at any time from the account settings in the Platform, where that feature is available, or by contacting support@discoverly.gr. On deletion:
- Your access to the Platform ends immediately and any unused Redemption Codes are cancelled;
- Any Sponsored Seat you hold is released and the Corporate Customer's seat becomes available again;
- Your personal data is deleted or irreversibly anonymised within the periods stated in the Privacy Policy, except where we must retain it to meet a legal obligation or to establish, exercise or defend legal claims;
- Content you made public may remain visible in anonymised form;
- Your data may persist in encrypted backups until those backups expire on their normal rotation, as described in the Privacy Policy.
Deleting your account does not by itself cancel a paid subscription bought through a third-party app store. You must cancel that subscription with the store.
15. Limitation of Liability
15.1 Platform Provided "As Is"
The Platform and all Services are provided on an "AS IS" and "AS AVAILABLE" basis, without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
15.2 Limitation
To the maximum extent permitted by applicable law, including Greek consumer protection legislation (Law 2251/1994), DISCOVERLY, its directors, officers, employees, and agents shall not be liable for:
- Any indirect, incidental, special, consequential, or punitive damages;
- Loss of profits, revenue, data, or goodwill;
- Any damages arising from your use of, or inability to use, the Platform;
- Any conduct, goods, services, or content of Partners, Organizers, Venues or other third parties, including the refusal of a Deal at a Venue, the cancellation of an Experience, or any injury or loss occurring at a Venue or during an Experience;
- Any unauthorized access to or alteration of your data that is not attributable to our failure to apply appropriate security measures.
15.3 Cap on Liability
In any event, the total aggregate liability of DISCOVERLY for all claims arising out of or in connection with these Terms or your use of the Platform shall not exceed the greater of (a) the amounts you paid to DISCOVERLY in the twelve (12) months preceding the event giving rise to the claim, and (b) one hundred euros (EUR 100), except where such limitation is prohibited by applicable mandatory law.
15.4 Mandatory Consumer Rights
Nothing in these Terms limits or excludes liability that cannot be limited or excluded under applicable law, including liability for fraud, gross negligence, wilful misconduct, or death and personal injury caused by negligence. Your statutory rights as a consumer under Greek and EU law remain unaffected.
16. Indemnification
You agree to indemnify, defend, and hold harmless DISCOVERLY, its directors, officers, employees, contractors, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or related to:
- Your use or misuse of the Platform;
- Your User Content;
- Your violation of these Terms or any applicable Supplementary Terms;
- Your violation of any rights of a third party;
- Your violation of any applicable law or regulation.
This indemnification obligation shall survive the termination of your account and these Terms. This Section does not apply to the extent that Greek mandatory consumer law prevents it from applying to you as a consumer.
17. Suspension and Termination
17.1 Termination by You
You may terminate your account at any time as described in Section 14.5. Upon termination, your right to use the Platform ceases immediately.
17.2 Suspension or Termination by DISCOVERLY
DISCOVERLY may suspend or terminate your account and access to the Platform where:
- You breach any provision of these Terms or of applicable Supplementary Terms;
- You engage in prohibited conduct as described in Section 13;
- Suspension is necessary to protect the Platform, other Users, Partners or Organizers from harm, fraud or a security risk;
- Your account has been inactive for an extended period;
- We are required to do so by law or by a competent authority.
Except where immediate action is necessary or prohibited by law, we will give you notice, the reasons for the measure, and an opportunity to respond. Where we act against a consumer account, we will act proportionately and will restore the account if the reason no longer applies.
17.3 Effects of Termination
Upon termination:
- Your licence to use the Platform is immediately revoked and unused Redemption Codes are cancelled;
- Any Sponsored Seat is released;
- We delete or anonymise your account data, subject to the retention rules in the Privacy Policy and to applicable law;
- Sections that by their nature should survive termination shall survive, including Sections 10.1, 11, 15, 16 and 19.
18. Modifications to These Terms
18.1 Right to Modify
DISCOVERLY may modify these Terms. Material changes will be communicated to you via email to the address associated with your account, and by a prominent notice in the Platform.
18.2 Effective Date of Changes
Modified Terms take effect thirty (30) days after notification, unless a longer period is required by applicable law, or a shorter period is necessary to comply with a legal obligation or to address a security risk. Your continued use of the Platform after the effective date constitutes acceptance.
18.3 Right to Reject
If you do not agree to the modified Terms, you must stop using the Platform and delete your account before the effective date. Where you hold a paid subscription and the change is materially to your detriment, you may terminate the subscription with effect from the date of the change and receive a proportionate refund of any amount paid for the unused remainder of the period.
19. Governing Law and Dispute Resolution
19.1 Governing Law
These Terms are governed by and construed in accordance with the laws of the Hellenic Republic (Greece), without regard to its conflict of law provisions, and in compliance with applicable European Union law. If you are a consumer habitually resident in another EU or EEA state, you also enjoy the protection of the mandatory provisions of the law of that state.
19.2 Jurisdiction
Any dispute arising out of or in connection with these Terms that cannot be resolved amicably shall be submitted to the Courts of Athens, Greece. If you are a consumer, you may also bring proceedings in the courts of your place of residence, and we will bring proceedings against you only in those courts.
19.3 Alternative Dispute Resolution
Before resorting to litigation, Users are encouraged to seek an amicable resolution by contacting DISCOVERLY at legal@discoverly.gr. If a resolution cannot be reached, consumers may use the following out-of-court mechanisms:
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Hellenic Consumer Ombudsman (Independent Authority) Address: Leof. Alexandras 144, 114 71, Athens, Greece Website: www.synigoroskatanaloti.gr Email: grammateia@synigoroskatanaloti.gr
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EU Online Dispute Resolution (ODR) Platform, where available, at https://ec.europa.eu/consumers/odr
19.4 Consumer Protection
These Terms do not limit your rights under Greek consumer protection law (Law 2251/1994, as amended), European consumer protection directives, or any other mandatory consumer protection provisions.
20. Third-Party Links and Services
The Platform may contain links to third-party websites, services, or applications that are not owned or controlled by DISCOVERLY, including maps, place information and Partner or Organizer websites. We are not responsible for the content, privacy policies, or practices of any third-party service. You access third-party services at your own risk and subject to their terms.
21. Force Majeure
DISCOVERLY shall not be liable for any failure or delay in performing its obligations under these Terms where such failure or delay results from circumstances beyond its reasonable control, including natural disasters, pandemics, war, terrorism, government actions, power failures, internet or third-party service disruptions, or cyberattacks.
22. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent.
23. Waiver
The failure of DISCOVERLY to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver will be effective only if in writing and signed by an authorized representative of DISCOVERLY.
24. Assignment
You may not assign or transfer these Terms or your account. We may assign these Terms to an affiliate or in connection with a merger, acquisition or sale of assets, provided that your rights under these Terms are not reduced.
25. Entire Agreement
These Terms, together with the Privacy Policy, the Cookie Policy, and any Supplementary Terms applicable to you, constitute the entire agreement between you and DISCOVERLY regarding the use of the Platform and supersede all prior agreements, communications, and understandings, including version 1.0 of these Terms.
26. Language
These Terms are available in English and Greek. Both versions carry the same content. In the event of any inconsistency between the two language versions, the Greek version shall prevail.
27. Contact Information
For any questions, concerns, or requests regarding these Terms, please contact us:
DISCOVERLY P.C. Legal: legal@discoverly.gr Support: support@discoverly.gr Privacy: privacy@discoverly.gr Partners and Organizers: partners@discoverly.gr Website: discoverly.gr